Backyard koi pond with a stacked stone waterfall in warm late afternoon light

Hickory, NC · Owner-Operated

Residential plumbing
& expert pond care

One local tradesman for both sides of the pipe — plumbing repairs inside the house, ponds and water features out back. Free estimates, fast local response, and you deal directly with the owner.

Call or text (805) 358-0960 Request a Quote
  • Free estimates
  • Direct from the owner
  • 25-mile free service radius

Two trades, one crew

What we do

Paules Plumbing & Ponds is built around water — moving it, sealing it, filtering it and keeping it healthy. Pick the side you need help with.

Gloved hands turning a pipe wrench on copper supply lines under a sink

Service & installation

Residential Plumbing

Repairs and installs for the whole house — leaks, fixtures, water heaters, drains and pipe work. Straight answers on what it takes and what it costs before the work starts.

  • Leak detection and repair
  • Faucet, sink and fixture installation
  • Toilet repair and replacement
  • Water heater service, repair and installation
  • Drain cleaning and clog clearing
  • Shower and tub valve replacement
  • Repiping and pipe repair
  • Outdoor spigots, hose bibs, frozen pipe repair
  • Garbage disposal install and repair
  • Water line and supply line work
Get a plumbing quote
Partially drained garden pond being rinsed during a full cleanout, pump and skimmer basket on the grass

Residential & commercial

Ponds, Waterfalls & Water Features

Real water-garden experience: ecosystem ponds, koi health, waterfall rebuilds and the pumps and filters that keep it all clear. One-time service or an ongoing maintenance plan.

  • Full pond cleanouts and drain-and-clean service
  • Seasonal spring startup and fall/winter shutdown
  • Pump, skimmer and filtration repair or replacement
  • Leak detection and liner repair
  • Waterfall and stream rebuilds
  • UV clarifier and aeration installation
  • Algae control and water quality balancing
  • Maintenance plans — monthly or seasonal
  • Fountain and commercial water feature maintenance
  • Koi and fish health, pond ecosystem care
Get a pond quote
Tiered stone fountain in a landscaped commercial courtyard with clean, clear water

Commercial

Property Managers & HOAs

If you manage apartment communities, office parks, HOAs or restaurants with fountains and water features, you need someone who shows up on schedule and reports back clearly. That is the whole pitch.

  • Recurring maintenance contracts

    Weekly, monthly or seasonal service agreements sized to the property.

  • Scheduled visits

    A set service calendar so features stay clean and running before residents complain.

  • Single point of contact

    You text the owner. No dispatch queue, no rotating techs, no relaying details twice.

  • Invoicing & multi-property service

    Consolidated invoicing and one vendor across every property in your portfolio.

Request a property service plan

Where we work

Service area

Based in Hickory and serving Catawba County and the surrounding foothills and lake communities.

25 mile free service radius
100 miles max — travel charge applies beyond 25 miles

Outside the free radius? We still come — a simple travel/trip charge is quoted up front before anything is scheduled. No surprises on the invoice.

Towns we serve

  • Hickory
  • Newton
  • Conover
  • Granite Falls
  • Lenoir
  • Morganton
  • Statesville
  • Mooresville
  • Lincolnton
  • Taylorsville
  • Denver
  • Sherrills Ford
  • Lake Norman
  • Lake Hickory
  • Charlotte metro travel charge

Why Paules

Water expertise on both
sides of the pipe

Paules Plumbing & Ponds is owner-operated by Tristan Paules out of Hickory, NC. When you call, you get the person who will actually be doing the work — and who will still be the one you call next season.

  • Owner-operated

    One tradesman, start to finish. The person who quotes the job is the person who does it.

  • No call centers

    Your call, text or email goes straight to the owner. No script, no phone tree, no handoffs.

  • Honest pricing

    You get the price and the reasoning before work starts, including any travel charge.

  • Both sides of the water

    Pumps, filtration, liners and ecosystems out back; supply lines, drains and fixtures inside. Rare in one call.

  • Hickory-based

    Local to Catawba County — short drive, fast local response, and we know the seasons here.

  • Free estimates

    Estimates within the free service radius cost nothing. Ask anything before you commit.

Get started

Request a quote

No forms, no waiting on a callback queue. Call or text and you reach the owner directly. Texting a photo of the problem is usually the fastest way to get a real number back.

  • Service hours Mon–Sat, 8am–6pm
    Emergency plumbing calls answered after hours when available
  • Based in Hickory, NC — serving Catawba County and beyond

Two ways to reach us

Call (805) 358-0960 Mon–Sat, 8am–6pm Text (805) 358-0960 Send photos — quickest path to a price

Rather write it out? Email us.

What to tell us

  • Your town or address, so we can confirm the travel charge
  • Plumbing, pond, or both
  • What's happening — leaking, running slow, green water, pump not starting
  • A photo or short video if it's a pond or water feature
  • When you're usually home
Call (805) 358-0960 Quote